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Investigations on User Preferences of the Alignment of Process Activities, Objects and Roles

Agnes Koschmider1, Simone Kriglstein2, 3, and Meike Ullrich1

1Institute of Applied Informatics and Formal Description Methods, Karlsruhe Institute of Technology, Germany
agnes.koschmider@kit.edu
meike.ullrich@kit.edu

2SBA Research, Vienna, Austria
skriglstein@sba-research.at

3University of Vienna, Faculty of Computer Science, Austria

Abstract. Numerous attempts have been made to research the variety of different influences on the understandability of process models. Common to all of these attempts is the limitation to the process model itself. Little empirical effort is spent on investigating the understandability of the alignment of process activities, objects, and roles. This paper tackles this issue and empirically studies preferences of how to visually align process activities with objects and roles. In particular, three visualization techniques are evaluated in order to support the combination of the object and organization units with their corresponding process model elements. The empirical study provides a strong support for the visualization of a process model that is disburdened from context information such as objects used and roles involved and thus is reduced to the sole visualization of process activities and its control-flow.

Keywords: process modeling, understandability, model visualization

LNCS 8185, p. 57 ff.

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